Privacy Policy
Last Updated: February 3, 2025
Introduction
Public Bestie ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy.
This Privacy Policy describes how we collect, use, and share information about you when you use our websites, services, and applications (collectively, the "Services").
By using the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
Information We Collect
Account Information
- Name and contact details
- Billing information
- Company information
Website Data
- Website content preferences
- Domain information
- Analytics and traffic data
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
Usage Information
- Pages visited
- Features used
- Time spent on platform
- User interactions
AnonID (Anonymous Identifier)
We may assign a unique identifier, referred to as the AnonID (Anonymous Identifier), to users of our Services. This identifier helps us analyze usage patterns, improve our Services, and deliver relevant experiences, such as personalized content or targeted advertisements.
How AnonID Works:
- The AnonID is anonymized and does not directly identify you unless and until you voluntarily provide additional information (e.g., by signing up or making a purchase) that allows us to associate the AnonID with your profile.
- AnonID data is collected via cookies, tracking technologies, or device information.
How We Use AnonID:
- To understand user behavior and engagement on our Services.
- To deliver targeted advertising and measure its effectiveness.
- To facilitate a seamless transition from an anonymized profile to a user account if you choose to sign up or make a purchase.
Users may opt out of the use of the AnonID for personalized advertising by contacting us at privacy@publicbestie.com.
Opt-Out of AnonID Usage
You have the right to opt out of the use of the AnonID for data collection, personalization, or targeted advertising. To do so, please send a request to privacy@publicbestie.com with the subject line "Opt-Out of AnonID."
Upon receiving your request:
- We will cease using the AnonID for targeted advertisements or analytics purposes.
- Note that opting out does not disable cookies or other tracking technologies. You can adjust your cookie preferences separately through our Cookie Settings or your browser.
Legal Disclaimer
- Anonymized Data: The AnonID does not directly identify individuals and complies with GDPR and CCPA regulations regarding pseudonymization. Data associated with the AnonID remains anonymized until you voluntarily provide identifying information.
- Retention and Security: AnonID data is stored securely and is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
This section ensures transparency about the AnonID, its usage, and how users can exercise their rights while protecting the company's legal interests.
How We Use Your Information
Service Provision
- Creating and managing your account
- Hosting and maintaining your website
- Processing payments
- Providing customer support
Platform Improvement
- Analyzing usage patterns
- Developing new features
- Improving user experience
- Fixing technical issues
Communication
- Service updates and announcements
- Technical notifications
- Marketing communications (with consent)
- Responding to your inquiries
Information Sharing and Disclosure
We share your information with:
- Service providers who assist in operating our platform
- Payment processors for handling transactions
- Analytics providers to improve our services
- Law enforcement when required by law
We do not sell your personal information to third parties. Any sharing of your information is subject to strict confidentiality agreements.
Your Personal Data will be processed by suitable electronic or automated means and computerized tools, or manually and on hard copy, exclusively for the purposes for which they have been collected and according to criteria of lawfulness and correctness and protecting the security and confidentiality of Personal Data through the adoption of appropriate measures to prevent loss, alteration, cancellation, destruction, unauthorized access or not allowed processing or not in accordance with the purpose of collection. However, while we strive to protect your Personal Data, we cannot ensure the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your Personal Data while you are on the Internet. At a minimum, we encourage you to make sure that you are using a secure browser as you surf the Internet.
Your Rights and Choices
Access
Request a copy of your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal information
Portability
Receive your data in a structured, machine-readable format
Opt-out
Opt-out of marketing communications
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you close your account, we will retain your information for a reasonable period to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Support business operations
California and Other State Privacy Rights
If you are a resident of certain U.S. states, the law in your state may provide you with rights with respect to your Personal Data, as described below.
California residents have the following rights under state law:
- - The right to know what personal information we have collected, used, disclosed and sold about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom Public Bestie discloses personal information, and the specific pieces of personal information Public Bestie has collected about you.
- - The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing.
- - The right to request that we delete any personal information we have collected about you.
- - The right to opt out of the selling or sharing of your personal information, which you can exercise by contacting privacy@publicbestie.com.
Please note that clearing your cookies at any time will remove the signal of your selected privacy preferences.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to provide us with additional information such us your contact information such as your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. We also may use a third-party verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under California’s consumer privacy law. Please note that we are only required to honor requests to know twice in a 12-month period.
We do not discriminate against California residents who exercise any of their rights described in our Privacy Policy. Your exercise of these rights will have no adverse effect on the price and quality of our goods or services.
In addition, and as set forth below, California law requires us to identify, for the 12-month period prior to the date of this Privacy Statement, what information we may have “sold” or “shared” about you. For the 12-month period prior to the date of this Privacy Policy, Public Bestie has not sold any personal information about its customers. For the 12-month period prior to the date of this Privacy Statement, Public Bestie has only shared personal information about its customers as described above. Public Bestie does not use or disclose sensitive personal information, as defined in applicable laws, for any purposes other than those permitted by applicable law.
This Privacy Policy describes how we may share your information for marketing purposes, as described above. If you are a California resident, the Shine the Light law permits you to request and obtain from us once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us at privacy@publicbestie.com
Residents of Other U.S. States
Residents of the following states (as of the listed effective date where appropriate): Colorado, Connecticut, Delaware (as of January 1, 2025), Iowa (as of January 1, 2025), Maryland (as of October 1, 2025), Minnesota (as of July 31, 2025), Montana (as of October 1, 2024), Nebraska (as of January 1, 2025), New Hampshire (as of January 1, 2025), New Jersey (as of January 15, 2025), Oregon, Tennessee (as of July 1, 2025), Texas, Utah, and Virginia, may have privacy rights afforded by the laws of their states, as listed below:
- - The right to confirm whether we process your personal information and access your personal information.
- - The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing.
- - The right to delete personal information we have obtained about you.
- - The right to opt out of the processing of your personal information for purposes of targeted advertising, the sale of personal information, and/or profiling in furtherance of decisions that produce legal or similarly significant effects.
- - The right to obtain a copy of personal information we have obtained about you in a portable and, to the extent technically feasible, readily usable format.
- - If we deny your request, the right to appeal our decision.
To submit any of the above requests, you may contact us at privacy@publicbestie.com with the subject “Consumer Privacy Request”. When you exercise these rights and submit a request to us, we may need to verify your identity by asking to provide additional information that we can verify. We may also use a third-party verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under your state’s consumer privacy law.
Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe we may have collected information about a child under 13, please contact us immediately.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Public Bestie
Email: privacy@publicbestie.com